Our talented artists invest their time, creativity, and expertise—often 7 to 8 hours—to deliver personalized results tailored to your unique hair texture, porosity, and history.

We kindly ask that all guests understand:
•Inspiration vs. Reality: Social media photos often show filtered, edited, or unrealistic results. While we strive to achieve your hair goals, exact replication is not always possible due to individual hair differences.
•No Refunds Once Services Are Rendered: Once a service is complete, and before-and-after photos are reviewed, no cancellations, chargebacks, or refunds will be accepted.

•Respect for the Art: Hair coloring and transformations are not cookie-cutter services. Each look is custom and often takes multiple sessions to perfect. We ask for your trust, patience, and understanding throughout the journey.

By booking with FYEO, you agree to this policy and acknowledge the time, effort, and artistry that goes into every appointment.